refund policy
Single Day Classes and Workshops
Refunds can be provided if cancellations are made 10 days before the date of the event minus administrative / processing fees (stripe, paypal, etc).
Overnight & Multi-Day Events
Each overnight or multi-day event will list specific refund policies on the registration page and on the Firecraft Northwest Classes Page. Overnight and multi-day events have stricter refund policies due to their timelines and scale (for example, more time is needed to fill a spot than a single day workshop, plus losses are heavier due to venue fees, credit card processing fees, and more administrative requirements).
Private & Custom Events
Clients booking Private and Custom Events will often pay deposits when arranging the session to protect both parties. For situations requiring refunds or other financial adjustments to Private and Custom Events, please contact us directly.
Special Circumstances
Of course, emergencies and extenuating circumstances happen. Please contact us for refunds based on individual needs/special circumstances.
Any questions or concerns? Please don’t hesitate to contact us. We like to be as flexible as we can to keep our programs accessible.